Terms and Conditions
Please read these Terms and Conditions carefully before using the Elysian Journeys Ltd. website and engaging with our services. Your access to and use of our services is conditioned on your acceptance of and compliance with these terms.
1. Acceptance of Terms
By accessing or using the services of Elysian Journeys Ltd., you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, then you may not access the services.
2. Services Offered
Elysian Journeys Ltd. provides bespoke luxury travel and concierge services, including but not limited to bespoke itinerary planning, private jet and yacht charters, exclusive villa rentals, personal security arrangements, VIP access to events, fine dining reservations, luxury ground transportation, and curated experiences. All services are subject to availability and tailored to individual client needs.
3. Bookings and Payments
Confirmation of services requires a signed service agreement and a deposit as outlined in your bespoke proposal. Full payment terms will be detailed in your individual booking confirmation. All payments are to be made in GBP unless otherwise specified.
- Deposits: Required to secure services.
- Final Payments: Due prior to service commencement.
- Cancellations: Subject to specific cancellation policies outlined in your service agreement.
4. Client Responsibilities
Clients are responsible for:
- Ensuring all passport, visa, and health requirements for their travel destinations are met.
- Providing accurate and complete information required for service delivery.
- Adhering to local laws, customs, and regulations in all destinations.
- Behaving in a respectful manner towards staff and service providers.
5. Limitation of Liability
Elysian Journeys Ltd. acts as an agent in arranging travel services and is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. Our liability is limited to the fees received for our services.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Elysian Journeys Ltd. or its content suppliers and protected by international copyright laws.
7. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.
8. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
9. Contact Information
If you have any questions about these Terms, please contact us:
- Email: info@elysianjourneys.co.uk
- Phone: +44 20 7946 0958
- Address: 10 Downing Street, Westminster,
London, England, SW1A 2AA, United Kingdom